Cookie Policy

1. Who we are

This website is operated by Firstep International Group EURL.

If you have any questions about this Cookie Policy, you can contact us at:

Email: giffgaff@firsteplondon.com

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, understand how visitors use the site, and measure the effectiveness of advertising campaigns.

We may also use similar technologies such as pixels, tags, scripts, and local storage for related purposes.

3. How we use cookies

We use cookies and similar technologies for the following purposes:

• Strictly necessary cookies – to make the website function properly and provide core services requested by users.
• Preference cookies – to remember choices such as language or display settings.
• Analytics cookies – to understand how visitors use our website and improve its performance.
• Marketing cookies – to measure advertising campaigns and, where applicable, show more relevant adverts.

4. Legal basis and consent

We only set non-essential cookies, such as analytics or marketing cookies, if you give us your consent.

Strictly necessary cookies do not require consent where they are genuinely required for the operation of the website or to provide a service requested by you.

You can accept, reject, or manage optional cookies through our cookie banner and settings panel. You can also withdraw or change your choices at any time.

5. Cookies we use

The exact cookies may change over time as we update the website or the third-party services we use.

6. Third-party services

We may use third-party services such as Google Analytics and Google Ads. These providers may set cookies or similar technologies if you consent to the relevant category.

We may also include links to third-party websites, such as Giffgaff. If you follow a link to an external website, that website will have its own privacy and cookie practices, and we recommend that you read their policies.

7. How to manage your cookie choices

You can manage cookies in the following ways:

• Use the cookie banner when you first visit the website.
• Reopen cookie settings at any time using the “Cookie settings” link available on the website.
• Change your browser settings to block or delete cookies. Please note that blocking strictly necessary cookies may affect how the website works.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or the services we use. Any changes will be posted on this page together with the updated revision date.

9. Contact us

If you have any questions about our use of cookies, please contact us at:

Firstep International Group EURL
giffgaff@firsteplondon.com