Privacy Policy

This website is operated by Firstep International Group EURL.

For giffgaff's own privacy policy, which covers how they handle your personal data as a mobile network provider, please visit giffgaff.com/boiler-plate/privacy.

We collect minimal personal information through this website:

• Name and email address — only if you submit our contact or SIM order form.
• Usage data — anonymous analytics about how visitors use our website (pages visited, time spent, device type).
• Cookies — small text files stored on your device to improve your browsing experience.

We do not collect payment information, phone numbers, or any sensitive personal data through this website.

We use the information we collect for the following purposes:

• To process your free SIM card request by forwarding it to giffgaff through their affiliate programme.
• To improve our website content and user experience based on anonymous usage patterns.
• To respond to enquiries submitted through our contact form.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through the cookie banner displayed when you first visit the site.

• Essential cookies — required for the website to function properly.
• Analytics cookies — help us understand how visitors use the site (powered by privacy-friendly analytics).

You can disable cookies at any time through your browser settings. For more details, see our Cookies Policy page.

When you click on our affiliate links, you will be redirected to giffgaff.com, which is operated by giffgaff Limited (Company No. 04196996, 260 Bath Road, SL1 4DX Slough, UK). Once on their website, their own privacy policy and terms apply.

We may also use third-party services for analytics and website performance. These services process data in accordance with their own privacy policies and applicable data protection laws.

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict the processing of your data.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at the email address below.

If you have any questions about this privacy policy or how we handle your data, please contact us at: giffgaff@firsteplondon.com

Firstep International Group EURL, 12 Rue de Wattrelos, 59115 Leers, France.